GovAssist ZW

Evidence-governed public service access and institutional knowledge operations.

Evidence Only Hybrid Search | Govzw English Release
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Citizen And Staff Assistant

Evidence-governed answers for public service questions and internal operating guidance.

The assistant only answers from approved documents, shows confidence as a percentage, and keeps escalation available when the evidence is weak or incomplete.

Session Mode

Public-only retrieval with governed visibility filters.

Response Contract

Formal answers, visible evidence trace, attachment-assisted context review, and escalation when certainty is low.

Conversation Register

Recent sessions, active routing context, and thread continuity for follow-up questions.

New Thread
No saved sessions yet. Start with a public service, policy, process, or form question.

Question Workspace

A dedicated chat surface for governed answers, attachments, citations, and escalation actions.

Use auto-route unless the responsible office is already known.

Live Chat Section

Each exchange is handled as a governed chat response with formal wording, percentage confidence, and a visible evidence basis.

Approved Evidence Only Confidence % Attachment Context
Ask about approved policies, procedures, forms, operating steps, or office responsibilities. Unsupported questions will be steered toward refinement guidance and escalation.

Draft Question

Enter the question, attach supporting files if needed, and use voice input when the browser supports it.

Voice input is available in supported Chromium browsers.

Reference the policy, service, office, document, or workflow involved so routing and evidence matching stay precise.

Answers are evidence-first. Low-confidence or unsupported results should be escalated.